GDPR Compliance

sharp-discover is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we meet our obligations under these regulations.

Our Role as Data Controller

For the personal data we collect through this website and in the course of providing our services, sharp-discover acts as the data controller. This means we determine the purposes and means of processing personal data and are responsible for ensuring that processing complies with data protection law.

Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency: We process data lawfully and in a clear manner
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimisation: We only collect data that is adequate, relevant, and necessary
• Accuracy: We take reasonable steps to ensure data is accurate and kept up to date
• Storage limitation: We retain data only for as long as necessary
• Integrity and confidentiality: We process data securely using appropriate measures
• Accountability: We can demonstrate compliance with these principles

Your Data Subject Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to receive clear and transparent information about how we use your personal data. Our Privacy Policy and this GDPR page provide this information.

Right of Access

You can request a copy of the personal data we hold about you. We will respond to such requests within one month and provide the information free of charge in most circumstances.

Right to Rectification

If you believe the personal data we hold about you is inaccurate or incomplete, you can request that we correct or complete it.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. This right is not absolute and applies where the data is no longer necessary, you withdraw consent, or the data was unlawfully processed.

Right to Restrict Processing

You can request that we limit the way we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you can request to receive your data in a structured, commonly used format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Exercising Your Rights

To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before acting on your request. We will respond to valid requests within one month, though this period may be extended by two months for complex requests.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Contact Information

For any questions about our GDPR compliance or to exercise your data protection rights, please contact:

Email: [email protected]

Address: 47 Thornfield Business Centre, Millbrook Road, Birmingham B15 2TH, United Kingdom